Summer FAQ’s

Rates

All rates are priced in Canadian Dollars and include accommodation and applicable meals depending on the package. Add a total of 5% GST and 10% Hotel Tax.  On group bookings of 6 or more a 17% gratuity will be added to all food and beverage services.  Check-in time is between 4:00 pm and 10:00 pm at the Lodge. The dining room is open for dinner seatings between 6:00 pm and 9:00 pm.  Check out time is by 11:00 am on the last day of your stay.  Please call the office should you have any questions Toll Free: 1-888-422-8754.

Accommodation

The Tamarack Lodge, completed in summer 2005, boasts amazing views of the surrounding mountains. The eight deluxe guest rooms can accommodate up to quadruple occupancy and have spacious ensuite bathrooms with a soaker tub, shower, and a combination of queen and king beds. The lodge also includes a spectacular 60 seat dining room, a state of the art kitchen and The Spa at Island Lake. The Cedar Lodge features eight deluxe rooms including spacious ensuite bathrooms with a soaker tub, shower, one or two queen beds and a deck off each room. The Red Eagle Lodge has 10 cozy rooms with ensuite bathrooms and the lodge features a large deck off the main and second level, provides great views of the mountains, lake and forest. There are comfortable living rooms on both the upper and main floor.

Pets

At Island Lake Lodge we understand that pets are part of the family. We have a selection of main floor rooms in the Red Eagle and the Cedar Lodges for guests with pets.  We provide pet beds and bowls.  Due to the abundant wildlife in the area, it is important that your dog be on a leash at all times in and around our lodges, or out on our trails. Please ensure pets are not left unattended.

Amenities

The Spa at Island Lake is located in the Tamarack Lodge. It includes a large reception area, outdoor hot tub and cold shower, 5 treatment rooms, including a couple’s massage room with a deep Japanese soaking tub.  Spa hours are 9:00 am – 6:00 pm daily, and advance reservations are highly recommended.  The Red Eagle Lodge has an outdoor hot tub on the large main floor deck with awesome views of the forest and mountains. The Cedar Lodge has an outdoor hot tub with a covered deck, the Cedar Yoga Studio and large fitness room with cardio equipment and free weights which is available to all guests.  The Bear lodge facilities include a games room with pool table, ping-pong and darts as well as a conference/meeting room. There are no phones in individual rooms or jacks for computer hookup, but there is a cell phone booster to provide a high level of cellular reception, and all 4 lodges are equipped with wireless internet complimentary for guest use.

Dining

All packages and room rates include breakfast, served in the Tamarack Lodge from 7:00am-10:00am.  The Bear Bistro is open daily for lunch from 11:00 am to 5:00 pm, and features a large patio with views of the lake. The Ancient Timbers Restaurant is open for dinner offering a table d’hote and à la carte service – seating is from 5:00 – 9:00 pm each evening, reservations recommended.  Meals at the lodge are presented to you by our renowned Culinary Team. It is important for guests to inform us of any dietary restriction well in advance of their arrival.

Where should I fly?

You have three choices. If coming from the USA and looking for reasonable flights, you might want to consider Kalispell, Montana. From the airport, you will reach Island Lake in approximately two hours by car. The closest major Canadian centre is Calgary, Alberta, three to four hours away. The beautiful drive south through the Foothills of the Canadian Rockies is well worth the trip. If road travel is not your thing, then consider flying all the way to Cranbrook, British Columbia. Only one and a half hours from Island Lake, it is the preferred choice for some. You can get to Cranbrook by connecting through either the Calgary or Vancouver airports.  Delta Airlines now fly into Cranbrook from the USA.  We work with a number of regional shuttle companies offering shuttles to and from all 3 airports which can be arranged through our office.

Arriving in Fernie

You can rent a vehicle from Kalispell, Cranbrook or Calgary.  Our lodge is located 10km north of Highway #3 near Fernie.  Turn north off Hwy #3 at the Island Lake Lodge sign, 2 km west of Fernie.  Travel through the Mt. Fernie Provincial Park onto a gravel road.  Follow the gravel another 8km to the lodge.  Travel time from Highway #3 is approximately 20 minutes and travels through old growth cedar and douglas fir forests.

The Lodge

The lodge is located at 4,600 feet. A mountain playground for adventure enthusiasts and family explorers, Island Lake Resort has something for everyone. From discovery walks to adventure hikes to guided alpine hikes atop of the Canadian Rockies to fly-fishing, the experiences at Island Lake last a lifetime. Each day you can choose from an a la carte menu of independent or guided activities.

Equipment & Clothing

Warm outerwear is recommended  as the weather in the mountains is sometimes unpredictable. Other ideas are: sturdy footwear, daypack; camera; sunglasses; slippers; bathing suit and sunscreen. We also have a gift shop located in the Bear Lodge, for souvenirs, clothing or sundries.  Don’t forget to stop by to peruse the Bear Boutique!

Cancellation

Full payment is due 30 days in advance of your arrival. Cancellations made within 30 days of arrival are 100% non-refundable.  Island Lake has the right to cancel unpaid bookings without notice. There will be no exceptions to this policy. We urge our guests to purchase cancellation insurance, which may be purchased at the time of booking. Island Lake Resort Group reserves the right to cancel bookings at any time without notice.  Under no circumstances is the company responsible for the clients inconvenience or travel expense.

From Our Customers

Kudos to all your staff for their wonderful and gracious hospitality. I was particularly impressed that everyone addressed us by our first names from the moment we arrived until we departed.

Did I mention "kudos to all"? That includes all the folks in leadership who set up your system and motivate your people to make for such a wonderful guest experience.

Jack Altschuler - Northbrook, IL